Four Seasons Hotel Hangzhou At Hangzhou Centre | Hotel in Hangzhou

| 9.8 (18 Reviews) |  1 Bathroom
Downtown Hangzhou Hotel | Four Seasons Hotel Hangzhou At Hangzhou Centre

Hotel in Downtown Hangzhou, Hangzhou

Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms.
Change of towels is available on request.
Four Seasons Hotel Hangzhou At Hangzhou Centre offers 214 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool.

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493 Zhongshan North Road, Hangzhou, 310005, China

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Separate bathtub and shower
  • Bathrobes
  • Hydromassage showerhead
  • Hair dryer
  • Towels
  • Soap
  • Toilet paper
  • Private bathroom
  • Toothbrush and toothpaste
  • Deep soaking bathtub
  • Shampoo
  • Children's robes
Bedroom
  • Premium bedding
  • Pillow menu
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets
  • Pillow-top mattress
  • Air conditioning
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Iron/ironing board (on request)
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Soundproofing
  • Turndown service
  • Phone
  • Window screens
  • Separate sitting area
  • Desk chair
  • Desk
  • Safe
  • Connecting rooms available
  • Access via exterior corridors
  • Slippers
  • Children's slippers
Breakfast
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 268 for adults and CNY 134 for children
  • Local meal delivery service
  • Espresso maker
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Free bottled water
  • Electric kettle
Parking
  • Free secured self parking on site
Accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk height (inches): 51
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-width doorways
  • Area rugs in room
  • Wheelchair-accessible registration desk
  • Hardwood flooring in room
  • Wheelchair-accessible lounge
  • Wheelchair-accessible doorway width (inches): 35
  • High pile carpet in room
  • Stair-free path to entrance
  • Wheelchair-accessible path of travel
  • Elevator
  • Well-lit path to entrance
  • Smooth flooring in room
  • Wheelchair-accessible path to elevator
  • Elevator door width (inches): 46
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible spa
  • In-room accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Outlet shopping
  • Indoor pool
  • Full-service spa
Entertainment
  • 65-inch LCD TV
  • Satellite channels
General
  • Lockers available
  • Ballroom
  • Reception hall
  • Banquet hall
  • Elevator
  • Front-desk safe
  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Romance packages available
  • Couples dining
  • Smoke-free property
Guest Services
  • Stroller
  • Soundproofed rooms
  • Babysitting (surcharge)
  • Children's dinnerware
  • Art supplies
  • Highchair
  • Indoor pool
  • Children's toys
  • Children's games
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Baby bath
  • 24-hour front desk
  • Daily housekeeping
  • Turndown service
  • Concierge services
  • Tour/ticket assistance
  • Change of towels (on request)
  • Multilingual staff
  • Wedding services
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Spa
  • 6 treatment rooms
  • Facials
  • Couples treatment room(s)
  • Spa open daily
  • Massage/treatment rooms
  • Body treatments

Policies

Check-in
Check-in time starts at 3:00 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for cny 408.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cny 268 for adults and cny 134 for children rollaway bed fee: cny 408.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay and wechat pay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash

Reviews

Apr 23, 2025 07:12:57 AM
Review Score:   10
Summary: Excellent service for both parents and kids! We stayed at the hotel during the Easter holiday. The kids were given a pack of Easter souvenirs and puzzle hunt materials. They even received their own room card. We were also surprised when we returned to our room from West Lake to find that the hotel had prepared Easter desserts for the kids, as well as an anniversary cake and decorations for the parents. We both enjoyed our stay at the Four Seasons. The weather was bad when we checked out, but the staff even accompanied us from the hotel to the metro station to help us avoid getting wet from the rain. Thank you for the beautiful room and services!
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Room Arrangement

Room Info Facilities
Premier Room, 1 King Bed, City View (Grand)
Room Size: 678 square feet m2
1 King Bed
Premier Room, 1 King Bed, City View (Grand)

General

Square feet - 678, Ping - 19, Number of living rooms 0, Square meters - 63, Number of bedrooms - 0, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Premier Room, 1 King Bed, Canal View (Grand)
Room Size: 678 square feet m2
1 King Bed
Premier Room, 1 King Bed, Canal View (Grand)

General

Square feet - 678, Ping - 19, Number of living rooms 0, Square meters - 63, Number of bedrooms - 0, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Premier Room, 2 Double Beds, Canal View (Grand)
Room Size: 678 square feet m2
2 Double Beds
Premier Room, 2 Double Beds, Canal View (Grand)

General

Square feet - 678, Ping - 19, Number of living rooms 0, Square meters - 63, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Premier Room, 2 Double Beds, City View
Room Size: 678 square feet m2
2 Double Beds
Premier Room, 2 Double Beds, City View

General

Square feet - 678, Ping - 19, Square meters - 63, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Premier Room, 1 King Bed, City View
Room Size: 678 square feet m2
1 King Bed
Premier Room, 1 King Bed, City View

General

Square feet - 678, Ping - 19, Number of living rooms 0, Square meters - 63, Number of bedrooms - 0, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Premier Room, 1 King Bed, Canal View
Room Size: 678 square feet m2
1 King Bed
Premier Room, 1 King Bed, Canal View

General

Square feet - 678, Ping - 19, Number of living rooms 0, Square meters - 63, Number of bedrooms - 0, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Premier Room, 2 Double Beds, Canal View
Room Size: 678 square feet m2
2 Double Beds
Premier Room, 2 Double Beds, Canal View

General

Square feet - 678, Ping - 19, Square meters - 63, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite (Hangzhou)
Room Size: 893 square feet m2
1 King Bed
Suite (Hangzhou)

General

Number of living rooms 0, Dining table, Square meters - 83, Number of bedrooms - 1, Sofa bed, Ping - 25, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Square feet - 893, Separate dining area
Executive Suite, 1 King Bed (Four Seasons)
Room Size: 1238 square feet m2
1 King Bed
Executive Suite, 1 King Bed (Four Seasons)

General

Number of living rooms 0, Dining table, Number of bedrooms - 0, Square feet - 1238, Square meters - 115, Sofa bed, Ping - 35, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Separate dining area
Executive Room, 1 King Bed (Four Seasons)
Room Size: 570 square feet m2
1 King Bed
Executive Room, 1 King Bed (Four Seasons)

General

Square meters - 53, Number of living rooms 0, Number of bedrooms - 0, Ping - 16, Square feet - 570, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Canal View (Grand)
Room Size: 570.49 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Canal View (Grand)

General

Square feet - 570.49, No windows, Square meters - 53, Number of living rooms 0, Number of bedrooms - 0, Ping - 16, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, City View
Room Size: 570 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, City View

General

No windows, Square meters - 53, Ping - 16, Square feet - 570, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Canal View
Room Size: 570.49 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Canal View

General

Square feet - 570.49, No windows, Square meters - 53, Ping - 16, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premier Suite, 1 King Bed
Room Size: 893 square feet m2
1 King Bed
Premier Suite, 1 King Bed

General

Number of living rooms 0, Dining table, Square meters - 83, Number of bedrooms - 0, Sofa bed, Ping - 25, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Square feet - 893, Separate dining area
Premier Suite, 2 Double Beds
Room Size: 893 square feet m2
2 Double Beds
Premier Suite, 2 Double Beds

General

Number of living rooms 0, Dining table, Square meters - 83, Number of bedrooms - 1, Sofa bed, Ping - 25, Bed count minimum 2, Extra bed count 2, Square feet - 893, Separate dining area, Bed count maximum 2
Premier Room, 2 Double Beds, City View (Grand)
Room Size: 678 square feet m2
2 Double Beds
Premier Room, 2 Double Beds, City View (Grand)

General

Square feet - 678, Ping - 19, Square meters - 63, Extra bed count 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Downtown Hangzhou hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Hangzhou hotel have a swimming pool?

Yes, this Downtown Hangzhou hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Hangzhou hotel?

Best-rates for the Downtown Hangzhou hotel starts from $290 per night with includes Security/Safety, Sports/Activities, Bar, Breakfast, Kitchen, Pool, Bedding/Linens, Wellness Facilities, Child Friendly, Laundry, Accessibility, Business Services, Spa, Internet, Air Conditioner, Parking, Restaurant, Guest Services, Wheelchair Accessible with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Downtown Hangzhou hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Hangzhou hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Hangzhou hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Hangzhou hotel?

Based on the information reported by the owner or manager, the Downtown Hangzhou hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Hangzhou hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Hangzhou hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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